FAQs

Q: When will I receive my order?

A: Currently, our products are only available for pre-order. We will contact you by email to keep you updated regarding any changes.

Q: How can I contact you?

A: You can reach us at our email address: infosupport@jamesup.shop for any questions.

Q: How can I find my ideal size?

A: We recommend carefully checking the measurements provided in the product descriptions. Additionally, for some products, we’ve included the size worn by our models for reference.

Q: What if I can't find my size?

A: Please contact us at infosupport@jamesup.shop for a special request.