Refund and Return Policy

How can I cancel an order?
Please contact us at infosupport@jamesup.shop. You have up to 24 hours after purchase to request a cancellation. Once this timeframe has passed, all purchases will be considered final sales.

Can I exchange one product for another?
We recommend canceling your order first and placing a new order for the desired item. You have 24 hours after purchase to request a cancellation by contacting infosupport@jamesup.shop. Once the product has been shipped, the purchase will be considered final, and no refunds will be granted.